If you've lost your password and your username, you will need to recover both of these separately. Please do the following:
1. Enter the E-mail Address that is registered to your Polka Dot Powerhouse profile below in the form field labelled "E-mail Address".
2. Click the "E-mail Me My Username" button.
3. Check your inbox at the email address you had entered above - look for a message from "Polka Dot Powerhouse". Your username will be inside that email.
4. Come back to THIS page (yes, this one). Now, being that you have your username, only check "lost password".
5. Enter your Username and the E-mail Address that is registered to your Polka Dot Powerhouse profile into the appropriate form field.
6. Click the "E-mail Me My Password" button.
7. Check your inbox at the email address you had entered above - look for a message from "Polka Dot Powerhouse". A new password will be inside that email.
8. Use this new password with the username you had recovered in steps 1-3 to access the website (you may change your password by editing your profile once you are logged in).
PLEASE NOTE: If you use an E-mail address that is NOT registered to your profile, your password will not be sent to you.
If you've followed the steps above and are still having trouble logging in, please contact our support staff at memberservices@polkadotpowerhouse.com