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Are you in the services industry?  Are you providing photography, health coaching, business coaching, house cleaning, or maybe car detailing?  No matter what business you own, run or manage, every business, especially those businesses in the services industry, should have a standard agreement to execute with clients.  A valid contract ensures your rights as a business are protected, includes terms and conditions for the services provided and establishes the expectations of services for the client. 


I’m a “Shhh-usher.” I don’t know exactly when I became a “Shhh-usher,” but I’m pretty sure it was around the time I had kids. I “Shhh-ushed” people when the babies were asleep (For the love of God, don’t wake them up!!!), and then I “Shhh-ushed” the kids themselves when they became, well, kids, who tended to talk, or yell, or blurt things out at inappropriate times. I also “Shhh-ushed” them when I really just needed a break from tiny, high-pitched voices. (Oh, don’t give me that judgey thing–you’ve wished them temporarily mute, too.)

The concept of focusing on your goals to achieve what you want in life has been around for a long time in the business and personal world.  I was taught that a goal has to be certain things and has to be measurable.  It has become more and more clear to me in the last few years that my ‘Measurable Goal’ is usually created by something I want to Feel, Experience, or Be.  In the last year, it has become even more clear that it all boils down to how I want to FEEL.  In other words, if I want to make more money, not only is it so I can go somewhere and do something fun with my nephews, my family, or for my own peace and calm, but it so I can FEEL the joy of seeing my nephews giggle.  So I can feel the lightness of spirit of knowing that I am in Sweden with my mother on her bucket-list trip.  So I can feel the peace in myself as I hike to half-dome in Yosemite National Park.

When I got my first job as a supervisor I had big goals! We were going to be the most motivated, positive, customer oriented team we could be. We were going to be driven, hard workers with high morale. If I had a particularly long week at work, I would go home and watch a movie on Friday night. Which movie? “Rudy” of course. Who can’t stay motivated watching the true story of an un-academic, un-athletic young man with a dream of playing football for Notre Dame reach his dream?